Thank-you letters

Hello,

I have just been thinking back to my ear op about 13/14 years ago in Constance. Wanted to let you know that I’m still extremely satisfied. Thanks again! Would recommend you to anyone who suffers from protruding ears.

All the best and good luck!

Melanie J.

Hello Heidi and Hello Dr Merck,

Half a year has passed and I am very happy with the result.

As Dr Merck said, the ears have moved forward a little, which we also took into account during the operation, and now they look just great.

Shortly after I returned home, I gave you a Google review and today I have received the following message. Apparently my review has helped a lot of people.

I hope it has also helped you spread the word about your method.

Dear Dr Merck,

I was a patient of yours on the 1st of September 2023. I would like to thank you today for doing such a great job in pinning my right ear with your surgical skills. The pain was bearable, as you explained in the preliminary consultation, and I am very happy with the result. I have a little tip that you could pass on to young patients: I slept on a u-shaped travel neck pillow, which allowed me to sleep well on my side because the ear was not lying directly on the pillow.

I wish you all the best and a wonderful Advent time.

Please also give my regards to Mrs Kerep.

Ann-Kathrin

Hello Dr. Merck, 

Max would like to thank you for the great result after the ear correction.  He is very happy and satisfied with the result. Please find attached a before and after picture.

Thank you very much and best regards 

Max with family 

Dear Michelle,

One photo tells more than one thousand words! This technique is really amazing and the results can be seen in the photos attached…... easy and better it's impossible!

 Great job!

Dear Michelle.

I´m from Portugal, age 43, and I have been informed about this stitch method performed on Dr. Merck Clinic by my twin brother, he was on the clinic last April doing the operation in both ears and he‘s very happy with it.

As twin brothers we have very similar shapes, so I have almost the same ear protuberance he had before, it´s nothing dramatic but it´s something that I would like to correct. Now that I know about this method, very quick and almost without cuts and trauma, I´m very interested on doing it to achieve a greater look myself!

Once I´m already familiar with the process, I´m sending already attached the photos in order to see if this case can also be corrected, I hope they are conclusive. Obviously my wish is to have the ears closer to my head and the most symmetrical as possible.

Dear team,

Late but with pleasure I would finally like to give you some feedback on my operation/ear correction last summer. I would like to give you, Dr. Bern, a very special thank you, because you performed the operation for me with great skill. I would also like to thank the whole team involved in the operation!

I can tell you that I am more than satisfied with the procedure and the result. Everything went wonderfully and the healing process went without a hitch. The pain I have had is absolutely bearable and not worth mentioning, especially as I have taken almost no medication.

I don't think I look any better now, but cooler... :-) And the most important thing: I feel much more comfortable and self-confident since I no longer walk around the world like a Disney character...

I can recommend your practice 100% and I always do when I have the opportunity. No one has noticed what has changed in me, i.e. no one has noticed that I have had my ears done, but some have noticed that I have changed.

The technique you use is great, especially because as an outsider you don't even realize that an operation has been carried out...

Once again, many thanks to everyone and I wish you all continued success and personal well-being!

Hi Michelle,

I just wanted to give you an email now that I am 4 weeks post op on on Friday and I am extremely happy with my results, can you pass on my gratitude to doctor Merck for making this possible, I am very happy I managed to seek out this far superiour method and quite frankly I can't believe the traditional method is still being used, I had my stitched removed on the 10th day and now it is not possible to tell I've had my ears done. My time at the practice was very comfortable and felt very relaxed, I can't believe how quick and easy the doctor made the procedure feel.
I only wish I'd had this procedure done when I was a kid.

Regards Martin

Effective and Easy

Been wanting less prominent ears for as long as I can remember but I was not willing to go through a proper otoplasty, especially since my defect was not huge.
I did consider having an Ear Fold procedure done but my ears being slightly asymmetric and the Ear Fold being a universal device which cannot be modified, would not have corrected them the way I wished to.
I had anyway a consultation with a surgeon in London whom also explained me that the implants can be often seen under really thin skin (which I sadly have) and that they lately do not implant more than one implant in each ear because of the risks of extra complications.
I then decided to go with the Merck’s method. I had it done by Dr Bern (Dr. Merck’s direct partner) in Konstanz, Germany.
The procedure is pretty painless and does last around two hours. One can check during the procedure if what the doctor is creating is of your liking and ask him eventually to correct more. (which I did for both ears).
The first night is not easy (even if you take that one extra painkiller) but it all gets much better by the next first morning. By then, the pain is EASILY bearable. I could sleep on the second night on my back (I am a back sleeper, so it was not too difficult for me).
I have been taking painkillers for three days only.
After that, I felt I just did not need them any longer.
The ears are swollen and red for around four days. By day five, they were almost back to normal.
You will have tiny scabs for a good month which you are not supposed to touch. No need to go back and check with the doctor. He gives you his phone number anyway shall you have any trouble or emergency. (which I thought was nice considering that the one in London refused to and I would have had to go through his secretaries first shall I have needed anything after the surgery).

Hello Mr. Bern and your team,

 We would like to thank you all once again for the very successful ear pinning operation. A week has now passed since the operation (3.4.18) and Katja is no longer in pain and her ears are hardly red at all. She was able to tolerate the pain well with the medication you prescribed, and your tip with the plastic bags filled with chilled water was also great, which helped her very well in the first four days after the operation.

She is now doing sports again and is completely satisfied with the result. Thank you again for everything, it was very pleasant at your practice.

We hope you continue to enjoy your work and wish you all the best for the rest of your life.

Kind regards from Katja's mother

Dear Dr Merck,

I just wanted to get in touch again to give you some feedback. More than a year has gone by and my ear is still just as nicely pinned as it was the day after the procedure. You did a super job and I’m absolutely thrilled! It is absolutely crazy to cut open an ear - the traditional method is practically grievous bodily harm. Thank goodness there are surgeons like you who can see beyond the end of their own noses. Kind regards and the best of health.

Hello Dr Merck,

I had my operation on 23.01.18 with you and I’d like to say a big thank you for it! The result is simply great. It couldn’t have been better! The healing process also went well in my opinion. My wife and I spent a few extra days in Konstanz, which I enjoyed immensely, despite the slight pain. The medication worked very well. I already went back at work on 29.01., barely 6 days after the operation. No one noticed that my ear had been operated on, even though I was with other people almost around the clock. That’s really crazyJ. That’s how I’d hoped it would be before the operation, but never really believed this would happen. It is now almost 4 weeks and I can hardly see that my ear was ever operated on. You are my hero. It is incredible how many people you must’ve already made happy with your expertise. Thank you! I wish you all the best for the future.

Good morning Dr Bern,

I’d like to thank you for the fantastic result of my ear surgery….I’m absolutely delighted. I was close to tears when I looked in the mirror after the operation…. you and your team are true artists if you can achieve such results…. it was definitely the right decision. Many thanks! I wish you and your team all the best.

Dear Dr Bern,

I’d like to express my thanks and admiration for all that you and your team have accomplished. Simply incredible! Friday afternoon on the 29^th of September 2017 is almost like an extra birthday for me.

Stay healthy so that you can still make many people happy for a long time.

Have a Merry Christmas and all the best to you and your family for the coming year.

Dear Professor Dr Merck,

We, and especially our son Ralf, would like to express our sincere thanks for the great work you did in pinning Ralf’s ears with your incredible method.

Ralf is very very happy and we are too.

Everything proceeded extremely well. On the evening of the first day there was pressure and pain, but this was bearable with tablets.

Everything was good after that – the swelling disappeared after a few days and the ears already looked super after a week, without any bruises.

And all the skin stitches fell out last week.

I just wanted to give you a short feedback and to send you some photos of Ralf, so that you can see what a super job you did on him. You truly have golden hands and use them to make people happy!!!!!

We wish that you and your team continue to get great results.

All the best and very kind regards, from Ralf too.

Hello Ms Op de Hipt,

At long last I have time to write to you and send you a photo too. In the meantime I’m practically free from pain and am convinced of the result of the operation. No, not just convinced, but totally satisfied with the result (even though I look a bit sullen in the photo. It is all just pure concentrationJ)

I wish you and Dr Merck a Merry Christmas and a Happy New Year.

Warmest regards,
Walter B

Dear Dr Merck (and team),

You operated on me in June this year and I wanted to finally express my great thanks and to share my happiness at the result with you!

It looks very natural, I have absolutely no pain anymore and I have a new outlook on life. I can at long last wear the most beautiful hairstyles. You have changed my life. I will praise you and your work everywhere and hope that you will continue to operate for many years.

Many thanks for your work.
Kind regards and Seasons Greetings to you and your team.

"Hi, So I had this procedure done (Dr Merck stitch method) and am very satisfied. It's been about a year and two months now since the procedure. Since this was one of the forums I visited while orientating before making the decision, I figured I would offer some help if anybody is interested. This section seems a bit dead now so I rather check if there is anybody interested in details or has specific questions."

Dear Ms Op de Hipt,

I’d like to thank you and Ms Kerep once more for the organization and the helpful support. I’d particularly like to praise Sister Marina, who took special care that the sterile, hygienic conditions for the operation were heeded and also for her dedication. Naturally, I’d like to thank Dr Merck above all for the splendid ear-pinning result. I also have to say thank you because I wasn’t an easy patient as my ears only had to be pinned slightly. I am very satisfied and happy with my “new ears” and I’m also delighted to have now personally experienced how such a small alteration can positively change the appearance of a person. You all contributed to this and you always gave me the feeling that I was in good hands. I will gladly recommend you to other people.

Dear Ms Op de Hipt,

Thank you for your wishes for a speedy recovery. My ears are doing well so far. I only still have light pain on touch. The swelling has mostly subsided. I have attached some photos of me. I’m very satisfied with the result and wish you and your colleagues all the best. Thanks again.

Dear Ms Op de Hipt,

I had my left ear pinned on 02.10.2013. I just simply wanted to give you some feedback now. Everything has healed well. I didn’t actually need any painkillers. The ear looks very natural and what’s more, it still looks beautifully pinned and matches the other. The cartilage no longer crackles when one presses on it. However, I still keep a very watchful eye on it (I had an unsuccessful operation in Friedrichshafen when I was 14, when the ear came forward again and the pinning effect disappeared) and I haven’t, for example, had my glasses adjusted yet as the optician isn’t usually very careful with my ears. I think I’ll have enough confidence to have it done soon, though. Generally, I feel liberated and now show my ears off with pleasure. Can anyone imagine what a feeling of relief this can be? No more remarks about a different-looking ear. I’m really enjoying this.

Please give my regards and thanks to Dr Bern.

Hello Ms Kerep,

Now that I’m home again, I wanted to thank you for your extraordinary friendliness on 11.02. Unfortunately, I couldn’t say that to you directly after the operation. I am discovering my new face with great satisfaction and I don’t regret giving my trust to Dr Bern in the slightest, and I’d like to personally thank him once again. I appreciate you professionalism; it was a pleasure meeting you. Many thanks.

Dear Dr.Bern, Ms Op de Hipt and Ms Operating Assistant from Colombia. I’d like to sincerely thank you for your good work. You have changed my life and I’m over the moon with the result!! I also had my concerns and fears beforehand, but as my ears had made me suffer so much all my life, I decided to find out more about them. Really, my only regret is not having come to you earlier!

I’ve really blossomed now. I have more self-confidence and every day I take delight in your perfect work. I also felt well taken care of during the procedure on the operating table, “overhung by palms” The interesting conversations on Africa, Colombia and the Ukraine took my fears away, distracted me, and the time just flew by.

Thank you so much! You are my heroes.

Hi Michelle,

Great thanks for the reply, i'm very happy with the results by the way, please pass on my sentiments to the Dr, i also have someone else interested in the next few months.

...My ears are perfect and I feel great! I would do it again for sure!!!...

http://www.awesomenewears.com/

...I have no affiliation with Dr. Merck – aside from being a new fan, of course. If you want more information as a patient, send me a note I don’t mind helping you in anyway I can. Seriously this man is brilliant. I’m not surprised that people come from all over the world (Europe, China, USA, South America) to be operated by him in Spain (Madrid, Palma or Tenerife) or Germany...

I’d like to thank you and Dr Bern once more and let you know how overjoyed I am.

The ear operation was a total success. I’m very satisfied with the result, as is my wife. The post-operative effects were small. I am almost free of pain and the healing process of my ears is proceeding optimally.

Best regards from Vienna and from a very happy Gerhard

Dear Dr Bern,

I’d like to sincerely thank you and your team once more. You did a super job. My ears are now absolutely perfect. It was really good that you engaged me in small talk during the operation as it distracted me well. The Stitch Method is truly fascinating, or rather ingenious! I’m now starting sports in spring with a new self-confidence.

Thank you from the bottom of my heart. I wish you continuing success.

I believe any person who has an operation for the first time (like me) feels a bit uneasy just at the thought of it, despite the enormous anticipation. I was operated on by Dr Bern, who, in my opinion, managed to achieve this superbly. I’m super satisfied. The result is quite respectable. I now have the most beautiful ears in my class and I’m very grateful to Dr Bern for that. He operated on me with a calmness and friendliness that I couldn’t have imagined. Thank you also for the nice conversations during the operation that significantly shortened the waiting time for me.

Hello Dr. Merck. The result is so good-looking, that I got used to it immediately and other people too, since only the people I told could see the difference after comparing photos from before and after, or now, only because "You told me". Apparently the good appearance – as it is now – goes without saying…it is surprising that conventional procedures are still in use at all. I “experienced“ the old method myself and that could no way compare with the stitch method, which seemed dead easy and simple in comparison. Even on the day of the procedure, I was able to go for a stroll in the cool air (very good!) without a bandage. Also good for someone like me who wears glasses: I was even able to wear my glasses immediately after the procedure! I hope my “story” will help with the already very good patient clarification before the operation.

Just to let u all know. I had the Stitch Method last September in Konstanz in Germany and was soooooo! successful. Anybodoy want any info give me a shout. Alio

Three years ago, you “freed“ me from my protruding ears. You can really see the results. I am more than satisfied and can finally put my hair up.

Dear Ms. Op de Hipt,

Luca‘s ears have healed very well and there have been absolutely no
problems. He doesn't even complain about pain when he bumps his ear
really hard.
I'd like to tell you and Dr. Merck about a few positive things that have
happened since the operation

...

Read more...

Best regards,
Manuela Schrempf
with husband
and of course Luca
(More pictures to follow)

We can hardly believe it, but it's been over 3 months since the ear surgery. I have been looking forward to this day for so many years and now we (I!) are just happy. As we can't really put the whole thing into words, here are a few pictures - because in this case pictures say more than 1000 words. Oh, there is one more word.... THANK YOU !!! Maybe one day my pictures will be illustrative material for the “before/after” effect and as proof of an absolutely perfect performance!

First of all, I would like to thank you very much for giving me an appointment so quickly and also for the outstanding surgical results. I have enclosed a photo for your interest. Perhaps you will be able to use it in your preliminary discussions to show that the stitch method achieves great results, even with ears that have been operated on twice before (using the old method).

Jana would like to thank you very much for the very good treatment. Everything has healed well and is fine. The pediatrician was very surprised and said he would also tell other people about your method. Many people who have seen Jan after the procedure could hardly believe that he‘d only had the operation a few days before that. He is very happy with his “new” ears.

Dear Michelle,

I just wanted to say thank you to Dr Merck for the operation few weeks ago in Tenerife! All is well.
Best wishes from London

Hi Michelle,

Firstly I would like to say thank you for your help in organising my ear
surgery in such a short space of time, and for always responding quickly to
my emails.

Secondly, I would be extremely grateful if you could pass on my sincerest
thanks to Dr Merck and Marina, for their kindness and professionalism.

I had my operation last Tuesday (11th Sept) in the Palma clinic. The clinic
itself is lovely, and very professional. I was nervous for the operation to
start, but can honestly say I felt nothing thought the procedure. Dr Merck
was fantastic- sitting me up every now and again to check I was happy etc.

I did have some pain that night, and the following day, however I knew this
was to be expected and this has gone completely now, as has the swelling.
Actually, apart from a few small dots on my ears, you really cannot tell I
have had any surgery at all. I am so, so pleased with the results. I
expected a big change, but my ears look better than I could have hoped for.
I am now back at work, and very glad that I made the decision to go ahead
with this. If anyone is wary about the procedure or the fact that it is not
yet carried out in the UK, all I can say is, it is so worth a trip to Palma
(or anywhere else) if you are serious. We were there and back within 48
hours, and the recovery time is surely less than with traditional methods
(this was what mainly attracted me to this method). I would recommend it to
anyone who was on two minds about it.

Again, thank you SO much. You have made a massive difference to me.

Kindest regards
Sarah

Dear Doctor Merck,

once more i wish you to thank your professionalism and your human care.
I am probably one of your few patientes who is had the two differents experiences with the otoplasty methods of operations. So from there, i defend your revolucionary creation with more knowledge and belief than anybody.

Dear Dr. Merck, First of  all I would like to thank you for your service. Even my close
relatives did not notice that I had a surgery. They just noticed a change but most of them could not explain what was changed. One more time thank you very much for such a nice work.

Now returned to sunny Scotland and work. I would like to thank you, Dr. Merck, and Marina for everything that has been done (very satisfied with the result).

The travel from Puerto de la Cruz was very easy by taxi and from where I was staying it cost 8 euro each way.

I just wanted to send you this email to past onto Dr Merck and his team to thank them for the operation I had done on the 24th January 2012 in Palma. 2 weeks have pasted now and the result is superb, I'm so pleased with the new position of my ears and there is almost no sign an operation has taken place! I had quite bad pain for the first 3 nights but it has now eased to almost nothing and the swelling has completely gone. I will definitely be recommending his method to anyone I know of that had the same problem as me and only wish I had never gone ahead with traditional otoplasty 3 years ago in the UK.

Dear Michelle
I had my operation on the 16th March 2012 in Tenerife, and I wanted you to let Dr Merck know that I am really happy with my surgery, all has healed well so far and the position of both ears are now perfect.
Thank you again

I’m absolutely thrilled with the result and would choose this method any time again. My ears look just perfect, they feel absolutely natural, soft and elastic, and the result could not have been be more beautiful. The best thing about this method for me still is, that there is no real risk. Even if you wanted to reverse the procedure, you could do so. Where else would you have this opportunity?

The media flood us daily with cosmetic surgery and of procedures gone wrong and they make many people unsure with their one-sided reporting. In addition, the classic operating procedures are still used, and in order to spread this method further, any possible weak points in your method are being sought out. I’m always sorry to see children who have to suffer this pain and have to bear wearing a head bandage. I would therefore be glad to help spread word of your method.

Smallface

Hi- I joined this forum just to share the info about Dr Mercks method- my son just had his ears done in Konstanz on Tuesday 6th May 2008 - 

the clinic was fantastic - so professional. 
The explanations were thorough and informative. 

We had been granted funding for the 'old way' of Otoplasty and elected instead to pay for our son to have the op at Dr Mercks clinic. 

What a great decision - the results are DRAMATIC and the minimal amount of incision and NO damage to the cartilage means already he is looking great. 

There were no bandages, and just a local anaesthetic - the procedure took two hours for both ears, he walked out after the op in stunned disbelief that it was so fast and easy ( he is 15) 

Please get in touch if you need any advice or further info about this brilliant surgery. 

Warm wishes, 
Ruth

I believe your procedure is much better than the usual method, because you can form the ears as desired and with your method, the position of the ears remains absolutely constant. I can highly commend this method. It will make many people happy. Today (6 days after the procedure) I have noticed no more signs of the procedure. The pain in the first three days was entirely tolerable thanks to the pain medication. Even the 6 hours’ return trip on the train was no problem.

Many thanks to you, Dr. med. Merck and your team for correcting my ears. I’m very happy.

We can hardly believe it, but more than 3 months have passed since the ear procedure. I waited so many years for that day and now we (I!) are still very happy. Since we can hardly express everything in words, here are a few pictures – because in this case pictures can say more than a 1000 words. But there are a few words that can still be said...THANK YOU VERY MUCH !!! Perhaps you can use my pictures for the “before” and “after” material, and as proof of an absolutely perfect job!

Perhaps you will remember the situation before the procedure: one ear stuck out approximately 90 degrees, the other more than 90 degrees. The before and after effect is especially impressive with Leonie. Leonie doesn’t only find herself more attractive, but has also gained much more self-confidence.

I would like to thank you very much once again. I’m happy that you invented this procedure and were able to help me. I’d like to thank you very much for the beautiful ears that I have now. I never thought that they’d be so nice.